Amy Kopplin

Amy Kopplin2023-08-17T19:55:01+00:00

Amy Kopplin

Director of Customer Experience

Amy Kopplin oversees the interior design, procurement, project management and account delivery teams. Her focus is to assure a positive customer experience for all clients utilizing Coakley Brothers and Brothers Interiors services. Her primary focus is the management of workflow and workloads to achieve optimal performance both internally, and for all of our clients.

Since her start with the company in 2013, Amy brings a unique perspective to the customer experience having worked closely with clients as a designer on projects, but also as lead of the design department for 6 years. She brings great understanding of seamless project management from procurement of goods all the way through to final walkthroughs.

With a focus on internal development, Amy rotates her staff from project to project to assure that they all become multi-faceted, just like the company’s client base. This helps each team excel at providing creative solutions results for their customers.

Amy is a proud alumna of UW-Madison’s accredited Interior Design program, and holds certificates in Textile Science and Material Culture Studies. She earned her LEED Green Associate certification early on in her career, and achieved her National Council for Interior Design Qualification (NCIDQ) certification in 2019. She is an active board member for the American Society of Interior Designers (ASID) Wisconsin Chapter,  currently serving a 3 year term covering President-Elect, President, and Past-President roles.

She and her husband are proud Milwaukeeans, living on the East Side with their golden retriever, Oliver.